Accessibility Tips

Access Information

The Americans with Disabilities Act (ADA) is Federal Civil Rights legislation that prohibits discrimination against people with disabilities in:

  • Employment (Title I)
    Businesses must provide reasonable accommodations to protect the rights of individuals with disabilities in all aspects of employment. Possible changes include restructuring jobs, altering the layout of workstations, or modifying equipment. Employment aspects may include the application process and hiring, on-the-job training, advancement, wages, benefits, and employer-sponsored social activities.
  • Public Services (Title II)
    Public services, which include state and local government instrumentalities, the National Railroad Passenger Corp., and other commuter authorities, cannot deny services to people with disabilities or participation in programs or activities which are available to people without disabilities. In addition, public transportation systems such as buses and rapid, light, and commuter rail systems, must be accessible to individuals with disabilities. Equipment and physical modifications will be phased in over the next 20 years.
  • Public Accommodations (Title III)
    All new construction and modifications must be accessible to individuals with disabilities. For existing facilities barriers to services must be removed if readily achievable. Public accommodations include facilities such as restaurants, hotels, grocery stores, retail stores, etc., as well as privately owned transportation systems.
  • Telecommunications (Title IV)
    Telecommunication companies offering telephone service to the general public must have telephone relay service to individuals who use telecommunication devices for the deaf (TTY's) or similar devices.

ADA homepage

ADA Information Services provides a list of telephone numbers and Internet addresses of Federal agencies and other organizations that provide information and technical assistance to the public about the ADA.

DisabilityInfo is a national on-line resource for people with disabilities. 

For further information*:

Contact one of the information lines listed below during normal business hours. Services are free and confidential.

Senior LinkAge Line® - 1-800-333-2433 Email the Senior LinkAge Line®

Disability Linkage Line® - 1-866-333-2466 Email the Disability Linkage Line®

Veterans Linkage Line™ - 1-888-546-5838 Email the Veterans Linkage Line™

The Senior LinkAge Line® is served by volunteers and staff of the area agencies on aging who are certified by the Minnesota Board on Aging. Staff and volunteers receive extensive training and provide objective, confidential assistance. They are independent and are not connected with any private or non-profit companies that sell products. The Senior LinkAge Line® is the federal government-certified Medicare Counseling phone service for the state of Minnesota.

The Disability Linkage Line® is served by the Metropolitan and the Southeastern Centers for Independent Living. Staff and volunteers receive extensive training, and provide objective, confidential assistance. They are independent and are not connected with any private or non-profit companies that sell products.

The Veterans Linkage Line™ is answered by trained staff at the Minnesota Department of Veterans Affairs and Crisis Connection, a Twin Cities based nonprofit mental health telephone counseling service. MDVA staff, who are veterans themselves manage the lines Monday through Friday from 8am to 4:30pm. Crisis Connection social workers field all crisis call during business hours, and all calls after hours, weekends and on holidays.

Minnesota Teens or Young Adults with questions or comments about this Web site can call (651) 431-4714; Mon- Fri, 8:00 am - 4:30pm or email: youth_corner@state.mn.us.


* Many programs in this Web site require that you have maximum income or asset limits and use the standard of Federal Poverty Guidelines (e.g. 120% of FPG). The Federal Poverty Guidelines are set by US DHHS, and take affect in Minnesota July 1st. Federal Poverty Guidelines are available at the United States Department of Health and Human Services.

Eligibility for many public programs is done by the Minnesota County Social Services System. To find a county eligibility office near you, put your zip code into Minnesotahelp.info and type the name of the program in the keyword search box. For example, "Medical Assistance".

NOTE: There are many other factors - besides a person's income - that go into determining whether a person is eligible for a program. It's important to talk to the provider of the program to see if you can qualify.